Our product team are busy adding lots of new and improved features into BrightPay (cloud). But there are some features that are still in development and are not yet available. Check out the FAQs below to find out more. 

BrightPay (cloud) is currently restricted to 100 employees per employer until sufficient testing has been completed. 

If you already have a Bright ID (for example, if you are using BrightPay Connect), please make sure to sign up using your BrightID to avoid creating duplicate accounts. 

Seamlessly migrate your data from BrightPay for Windows or BrightPay for Mac, with 3 simple steps.

Various other documents and reports including annual leave entitlement summary and calendar report, statutory pay calculation and schedule (SMP1, SPP1, SAP1, SSP1) and attachment orders summary

Importing employers from a third party software (as a workaround, you can import into BrightPay for Windows/Mac and then import into BrightPay's cloud solution)

Bureau client self-service, payroll entry & approval

What features are not yet available in BrightPay (cloud)?

An introduction to BrightPay’s cloud payroll solution: How it compares to BrightPay for Windows or Mac

Read a complete guide on BrightPay (cloud)

Please contact the support team at support@brightpay.co.uk or 0345 9390019. 

How can I access help and support for BrightPay (cloud)?

We ensure a seamless and smooth process for customers importing their payroll data into our new BrightPay cloud payroll solution. Follow step-by-step instructions here or watch our quick video tutorial on importing your data. Please note: If you wish to move back to BrightPay for Windows or Mac, the setup is a manual process. 

How easy is it to import into BrightPay from BrightPay for Windows or Mac?

BrightPay Windows desktop version will continue to be available to our customers and will be fully supported for the foreseeable future. BrightPay Mac OS version will be available for the next tax year 2023/24 only but not after that.

What's happening to BrightPay for Windows/Mac?

Your Bright ID is designed to give you an improved customer experience. With these credentials, you can login to various Bright products, purchase new products, and manage your billing account. The Bright ID login system will be rolled out to more Bright products over the coming months. 

When signing up to BrightPay (cloud), please make sure to sign up using your Bright ID to avoid duplicate accounts. If you use (or have previously used) BrightPay Connect, your login details are now known as your Bright ID. 

What can I do with my Bright ID?

Click here to watch a demo of BrightPay's cloud payroll solution.

BrightPay's cloud payroll solution

Frequently asked questions