Our dedicated product support teams are ready to respond to questions or feedback you may have. 

Bright Tax - VAT QuickStart guide (1).pdf

Click here to access the BTCSoftware help guides. 

Click here to access the BrightTax help guides.

How do I access all the help guides?

To move the database from one machine to another, start on the PC that currently holds the database:

Find the BTCSoftware Database location
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Right-click the BTC (or BTCSoftware) folder, and select Copy

Paste this folder to a memory stick or external hard drive

First, download the latest version of BTCSoftware Solution Suite

Run the installer and follow the onscreen prompts to complete the installation

Browse to C:\ProgramData and delete the empty BTC / BTCSoftware folder that was created when you installed the software

Copy the BTC or BTCSoftware folder from the memory stick or external hard drive

Browse to C:\ProgramData and paste the copied file

Ensure the new folder is named BTC. If it is named BTCSoftware, you can rename it to BTC

Right-click the folder then select Properties

Under the Security tab, click Edit then click Add

Type Everyone into the Enter the object names to select box, then click Check names, then click OK

Click everyone in the group usernames box then check Full Control under Allow

Log into BTCSoftware Solution Suite to confirm your clients’ data is visible

How do I move the database folder to a new PC?

Disable the protection from the Right Hand side menu (Untick the box that says enable protection).

Right click on any of the note headings in bold

Go down to Notes > Accounting Policies > Collapse Accounting Policies

From here you can single left click on all the headings you wish to collapse

Click Collapse to hide all the notes you do not require for the respective client you are working on.

Please note if you click on ‘Show all data’ when editing your accounts, it will expand all of these notes back out. We recommend leaving the collapsing of the notes till the very end of finalising your accounts.

Is there a way to hide accounting policies and notes?

In order to get the Super deduction on a corporation tax return you’ll need to go into the Capital Allowance calculator. You can access this by clicking on the Capital Allowances button in the top left-hand corner of the screen.

From here edit the Main Pool, and add a new asset. Tick the Asset addition tick box and then enter a relevant date that coincides with the Super deduction date requirements. Then enter your addition value.

Then from the Eligible for FYA drop down menu, select a relevant item. The software will then look at the Date of addition and the Eligible for FYA drop down field and if it coincides with HMRC’s guidelines you’ll see the percentage change from 100% to 130%.

Please also bear in mind, not all items in that drop down are eligible for the Super deduction.

How can I claim the 130% Super deduction on a corporation tax return?

Top support queries

Our UK-based support team are here to help.

Call us: 0345 241 5030
Email: support@btcsoftware.co.uk 


Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30

If you wish to speak to one of our customer support advisors to raise a complaint, please follow our complaints process here.

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