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At Accountex — the UK’s leading event for accountancy and finance professionals — the Bright team had the pleasure of meeting thousands of attendees from across the financial sector. The event offered a fantastic opportunity to connect with users, showcase our evolving software, and gather first-hand feedback from those who rely on our tools to serve their clients. 

One of the key team members on the ground was Grace Carey, Inside Sales Manager at Bright. Grace took the opportunity to engage with existing customers, exploring how they use BrightPay and what features are making the biggest difference in their day-to-day operations. Among the professionals she spoke with was Tom Dimelow, owner of Handy Accounting — a firm that specialises in servicing the hospitality industry. 

Handy Accountants specialises in the hospitality sector and, like many accounting professionals, relies on BrightPay to manage their payroll needs. 

Powerful Features for Every Business Size 

Handy Accountants, like many firms, initially supported a client base made up primarily of small business owners and director-only companies. For this type of client, ease of use and reliability are paramount. BrightPay’s intuitive design and essential features made it the ideal solution. Tom recalls how, early on, BrightPay provided a straightforward yet comprehensive payroll experience — everything his smaller clients needed without unnecessary complexity. 

However, as his clients grew and team sizes increased, so too did their payroll requirements. That’s where BrightPay’s evolving cloud functionality stepped in as a real differentiator. 

Enhanced Functionality with Cloud Features 

The real game-changer for Handy Accountants has been BrightPay’s transition to cloud offerings. For clients with larger teams, BrightPay’s newly introduced client-facing portal is a standout feature.  

This portal enables clients to: 

  • Manage employee leave seamlessly. 
  • Run detailed payroll reports. 
  • View the employer calendar for better scheduling. 

Tom appreciates how this empowers his clients to mange their team’s time or for the employees of his clients to book annual leave within BrightPay. The portal bridges the gap between payroll management and operational oversight, making it useful for both their firm and their clients. 

A simple recommendation 

BrightPay doesn’t just simplify payroll; it transforms how firms like Handy Accounting operate, enabling greater efficiency and client collaboration. 

Whether it’s small businesses requiring straightforward payroll or larger organisations with multiple employees, BrightPay has proven its value. Handy Accounting’s experience serves as a testament to the software’s adaptability and reliability. 

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