Brilliant Support for Bright Products

Yes, just upload it to the Resources section of your account and let us know when it’s there and we’ll be happy to take a look.

Simply navigate to Settings > Automation Settings > Requesting Records and tick the automation on. The emails will be generated at 5pm the day before they are due to be sent and will remain in your Queue for 24 hours, so you’ll get a chance to check them before they go out to your clients.

Emails are sent using your email provider, just navigate to Settings > My Details > Setup Incoming and Outgoing Emails and add your credentials.

BrightPay employer data files can be stored on a shared network drive (or cloud drive) to be accessed by multiple PCs. The BrightPay software application must be installed on each individual PC you wish to use to access the shared location. A single BrightPay licence allows for up to ten installations.

When two factor authentication is enabled on a BrightPay Connect account, all users will be required to use this feature. When a user signs into BrightPay Connect via BrightPay or through their internet browser they will be asked to send a security code to their email address that they will need to enter in the code on the login page for the extra security measure. When they select ‘Send Code by email’, an email will be sent to the user with a 6 digit numeric code in it.

BrightPay Connect provides a web-based portal where employees can view and download their payslips and other payroll documents, view their calendar, request annual leave and view/ edit their personal details. There are two ways for an employer / bureau to set up employee access to self service: when connecting an employer to BrightPay Connect for the first time, or by using ‘Employee Self-Service Options’ within your BrightPay software. In this help guide we highlight the steps involved for both methods.

You can access hundreds of step-by-step guides for using BrightPay by clicking the button below.

Go to settings.

Go to data and click imports.

Click contacts and then click next.

You need to click the blue hyperlink template to download the contacts.csv file.

You need to complete the template file and save it as csv, choose file and import.

The ‘Check Brought Forward Balances’ utility will enable you to view a report of all brought forward figures. This guide will help in analysing your postings in detail for resolving any cash flow issues. Click the button below to read the guide to analysis on brought forward balances issues.

To connect to your business bank, go to banking then click bank accounts.

Click connect to my bank on the bank account you want to connect with, e.g. Bank Current Account.

You will be redirected to Plaid. Click continue.

Search for the business bank by typing the bank name. The bank logos showing for AIB, BOI & Ulster Bank are personal bank account login pages.

Typing in the search bar will give you a wider range of banks to select from.

To move the database from one machine to another, start on the PC that currently holds the database:

To add the database to the new PC:

Amend the permissions for this folder:

Please note if you click on ‘Show all data’ when editing your accounts, it will expand all of these notes back out. We recommend leaving the collapsing of the notes till the very end of finalising your accounts.

In order to get the Super deduction on a corporation tax return you’ll need to go into the Capital Allowance calculator. You can access this by clicking on the Capital Allowances button in the top left-hand corner of the screen.

From here edit the Main Pool, and add a new asset. Tick the Asset addition tick box and then enter a relevant date that coincides with the Super deduction date requirements. Then enter your addition value.

Then from the Eligible for FYA drop down menu, select a relevant item. The software will then look at the Date of addition and the Eligible for FYA drop down field and if it coincides with HMRC’s guidelines you’ll see the percentage change from 100% to 130%.

Please also bear in mind, not all items in that drop down are eligible for the Super deduction.