Let’s build a Bright future together

About Bright Software Group
At Bright, we are powering the digital practice of tomorrow – today.

We deliver products that help accountants, payroll bureaus, and businesses across the UK and Ireland work smarter and win more. Our portfolio spans payroll, accounting, tax, and practice management, built around the people who use them every day.

We believe understanding is the difference between working and winning.

The Role
The CRM/HubSpot Systems Architect brings systems architecture and data-structure expertise to our commercial operations. This is a 12-month contract role, reporting formally to the Chief Operating Officer and working day to day with the Director of Revenue Operations. The role shapes how HubSpot is governed and built, and helps lift the technical capability of the wider team.

What You'll Do

• Manage the CRM data model, integration architecture and governance standards, the framework the wider operations team works within.
• Manage and govern existing HubSpot workflows, reducing sprawl and keeping automation reliable as the system scales.
• Own properties governance, and support form creation and lead-scoring governance; support Marketing Ops on HubSpot execution, including lead distribution and routing.
• Own middleware, integration data filters and sync troubleshooting, and the onboarding framework for new business units as they come onto HubSpot. 
• Own data hygiene across contacts, companies and deals — deduplication, enrichment and compliance — protecting data integrity through any migrations.
• Document system architecture, data dictionaries and standard operating procedures, and support user training and adoption.
• Provide hands-on architecture and systems support to the wider operations team, reducing reliance on any single specialist.
• Bring broader CRM/commercial-systems experience beyond HubSpot where possible (for example, ChurnZero, Zendesk, or an equivalent platform).
• Build the AI workflow infrastructure needed to support new product launches.

What We're Looking For

Essential

• Strong HubSpot architecture and administration experience at enterprise scale (multiple integrations, high workflow volume), ideally including at least one full implementation or major platform reconfiguration.
• Experience designing data models and governance frameworks for CRM platforms, not just operating within them.
• Comfortable working to a dual reporting structure, with clear, proactive communication to both lines.
• Able to work independently and deliver to a defined scope within a fixed contract term.
• Uses AI tools confidently in day-to-day work, and actively seeks new ways to apply them to do the job better.

Nice to Have

• Experience with adjacent commercial systems such as Zendesk or ChurnZero, in addition to HubSpot.
• Experience supporting a business through an active M&A/acquisition integration programme.
• Experience in SQL, Power BI or other Data manipulation tools.
• Background in a PE-backed or multi-brand group structure.
• Advanced HubSpot certifications.

Working At Bright

We build software that makes working lives easier - and we believe in it. You will never need to apologise for what you sell.

The culture here is collaborative and human. We are not a small company anymore, but it still feels like one - in the best way. People are genuinely looked after, and that is not just something we say.

You get real autonomy here. We are growing fast, investing heavily in AI, and that creates genuine opportunity - for the business and for the people in it.

It's a place where curious people thrive.

About Bright Software Group
At Bright, we are powering the digital practice of tomorrow - today.

We deliver products that help accountants, payroll bureaus, and businesses across the UK and Ireland work smarter and win more. Our portfolio spans payroll, accounting, tax, and practice management, built around the people who use them every day.

We believe understanding is the difference between working and winning.

The Role
The CRM/HubSpot Systems Architect brings systems architecture and data-structure expertise to our commercial operations. This is a 12-month contract role, reporting formally to the Chief Operating Officer and working day to day with the Director of Revenue Operations. The role shapes how HubSpot is governed and built, and helps lift the technical capability of the wider team.

What You'll Do

• Manage the CRM data model, integration architecture and governance standards, the framework the wider operations team works within.
• Manage and govern existing HubSpot workflows, reducing sprawl and keeping automation reliable as the system scales.
• Own properties governance, and support form creation and lead-scoring governance; support Marketing Ops on HubSpot execution, including lead distribution and routing.
• Own middleware, integration data filters and sync troubleshooting, and the onboarding framework for new business units as they come onto HubSpot. 
• Own data hygiene across contacts, companies and deals, deduplication, enrichment and compliance, protecting data integrity through any migrations.
• Document system architecture, data dictionaries and standard operating procedures, and support user training and adoption.
• Provide hands-on architecture and systems support to the wider operations team, reducing reliance on any single specialist.
• Bring broader CRM/commercial-systems experience beyond HubSpot where possible (for example, ChurnZero, Zendesk, or an equivalent platform).
• Build the AI workflow infrastructure needed to support new product launches.

What We're Looking For

Essential

• Strong HubSpot architecture and administration experience at enterprise scale (multiple integrations, high workflow volume), ideally including at least one full implementation or major platform reconfiguration.
• Experience designing data models and governance frameworks for CRM platforms, not just operating within them.
• Comfortable working to a dual reporting structure, with clear, proactive communication to both lines.
• Able to work independently and deliver to a defined scope within a fixed contract term.
• Uses AI tools confidently in day-to-day work, and actively seeks new ways to apply them to do the job better.

Nice to Have

• Experience with adjacent commercial systems such as Zendesk or ChurnZero, in addition to HubSpot.
• Experience supporting a business through an active M&A/acquisition integration programme.
• Experience in SQL, Power BI or other Data manipulation tools.
• Background in a PE-backed or multi-brand group structure.
• Advanced HubSpot certifications.

Working At Bright

We build software that makes working lives easier - and we believe in it. You will never need to apologise for what you sell.

The culture here is collaborative and human. We are not a small company anymore, but it still feels like one - in the best way. People are genuinely looked after, and that is not just something we say.

You get real autonomy here. We are growing fast, investing heavily in AI, and that creates genuine opportunity - for the business and for the people in it.

It's a place where curious people thrive.

About Bright Software Group
At Bright, we are powering the digital practice of tomorrow – today.

We deliver products that help accountants, payroll bureaus, and businesses across the UK and Ireland work smarter and win more. Our innovative solutions and outstanding customer experiences enable our customers to run their businesses efficiently and serve their customers brilliantly.

We believe understanding is the difference between working and winning.

The Role
We are looking for a proactive Software Engineer to strengthen the backend of the TimeKeeper platform. The role is Python-led, covering the services, APIs and data layer behind our web and mobile applications, and working closely with engineers across the stack.

It suits an engineer who enjoys solving problems across a varied technology stack and picks up new tools quickly. Proficiency in every technology listed below is not expected; being proactive and keen to learn is what matters most.

What You'll Do

• Design, build and maintain backend services in Python (Flask) that power the TimeKeeper platform
• Develop and improve APIs, data models and Postgres queries, with a focus on reliability and performance
• Shape features based on customer and team feedback, and deliver them alongside the web and mobile teams
• Write automated tests, investigate issues and fix bugs
• Review pull requests and share knowledge with the wider team
• Contribute to infrastructure and deployment work across AWS, Terraform and Redis
• Prioritise and manage multiple tasks, delivering on time and picking up new topics as needed
• Build strong working relationships and contribute positively to the team

What We're Looking For

Essential

• Minimum 4 years of professional experience as a Software Engineer, with a strong backend focus
• Professional experience building and maintaining backend services and APIs in Python
• Working knowledge of SQL and relational databases
• Experience writing automated tests and reviewing code
• Comfortable working alongside AI tools; curious about how technology can make you better at your job

Nice to Have

• Experience with Python frameworks and libraries such as Flask, Django or SQLAlchemy
• Relevant AWS infrastructure experience, including Infrastructure as Code (Terraform)
• Experience with Postgres and Redis in production
• Familiarity with React or React Native, enough to work effectively with front-end colleagues
• Bachelor's or higher degree in Computer Science, Software Engineering or a related field

The Technology Stack

•      Python (Flask)  – Backend services

•      Postgres  – Database

•      Redis  – Application cache layer

•      AWS  – Infrastructure

•      Terraform  – Infrastructure as Code

•      React  – Web application

•      React Native  – Mobile application

Don’t worry if you aren’t proficient in all of these, the main thing is you are proactive and able to pick new things up. 

Working At Bright

Bright builds software that genuinely makes people's working lives easier. That matters — and you'll never have to apologise for what you're selling.

But honestly, the first thing people mention is the culture. It's collaborative, it's human, and we're not a small company anymore, but it still feels like one — in the best way. People are genuinely looked after here — that's not just something we say.

You get real autonomy to learn, grow, and make an impact. And right now is a genuinely exciting time to join. We're growing fast, investing heavily in AI, and that creates real opportunity — for the business and for the people in it.

It's a place where curious people thrive.

About Bright Software Group
At Bright, we are powering the digital practice of tomorrow – today.

We deliver products that help accountants, payroll bureaus, and businesses across the UK and Ireland work smarter and win more. Our innovative solutions and outstanding customer experiences enable our customers to run their businesses efficiently and serve their customers brilliantly.

We believe understanding is the difference between working and winning.

The Role
We are looking for a proactive Software Engineer to strengthen the backend of the TimeKeeper platform. The role is Python-led, covering the services, APIs and data layer behind our web and mobile applications, and working closely with engineers across the stack.

It suits an engineer who enjoys solving problems across a varied technology stack and picks up new tools quickly. Proficiency in every technology listed below is not expected; being proactive and keen to learn is what matters most.

What You'll Do

• Design, build and maintain backend services in Python (Flask) that power the TimeKeeper platform
• Develop and improve APIs, data models and Postgres queries, with a focus on reliability and performance
• Shape features based on customer and team feedback, and deliver them alongside the web and mobile teams
• Write automated tests, investigate issues and fix bugs
• Review pull requests and share knowledge with the wider team
• Contribute to infrastructure and deployment work across AWS, Terraform and Redis
• Prioritise and manage multiple tasks, delivering on time and picking up new topics as needed
• Build strong working relationships and contribute positively to the team

What We're Looking For

Essential

• Minimum 4 years of professional experience as a Software Engineer, with a strong backend focus
• Professional experience building and maintaining backend services and APIs in Python
• Working knowledge of SQL and relational databases
• Experience writing automated tests and reviewing code
• Comfortable working alongside AI tools; curious about how technology can make you better at your job

Nice to Have

• Experience with Python frameworks and libraries such as Flask, Django or SQLAlchemy
• Relevant AWS infrastructure experience, including Infrastructure as Code (Terraform)
• Experience with Postgres and Redis in production
• Familiarity with React or React Native, enough to work effectively with front-end colleagues
• Bachelor's or higher degree in Computer Science, Software Engineering or a related field

The Technology Stack

•      Python (Flask)  – Backend services

•      Postgres  – Database

•      Redis  – Application cache layer

•      AWS  – Infrastructure

•      Terraform  – Infrastructure as Code

•      React  – Web application

•      React Native  – Mobile application

Don’t worry if you aren’t proficient in all of these, the main thing is you are proactive and able to pick new things up. 

Working At Bright

Bright builds software that genuinely makes people's working lives easier. That matters - and you'll never have to apologise for what you're selling.

But honestly, the first thing people mention is the culture. It's collaborative, it's human, and we're not a small company anymore, but it still feels like one - in the best way. People are genuinely looked after here - that's not just something we say.

You get real autonomy to learn, grow, and make an impact. And right now is a genuinely exciting time to join. We're growing fast, investing heavily in AI, and that creates real opportunity - for the business and for the people in it.

It's a place where curious people thrive.

About Bright Software Group
At Bright, we are powering the digital practice of tomorrow - today.

We deliver products that help accountants, payroll bureaus, and businesses across the UK and Ireland work smarter and win more. Our portfolio spans payroll, accounting, tax, and practice management, built around the people who use them every day.

We believe understanding is the difference between working and winning.

The Role

The Sales Operations Lead owns the day-to-day running of Sales Operations, working closely with the Director of Revenue Operations to keep the function well governed and consistently delivered. The post-holder is the operational backbone for the sales team's use of HubSpot, driving process, reporting and platform discipline, and building capability across the wider team so expertise isn't concentrated in one person.

What You'll Do

• Own pipeline reporting and forecasting, building, maintaining and challenging sales forecasts, pipeline reviews and revenue projections, with accuracy against target on a weekly and monthly cadence.
• Manage deal validation and booking rules. New business, upsell, cross-sell and renewals, including reviewing pricing, discounts and non-standard terms so every deal is classified and counted correctly.
• Own full-funnel reporting, from lead through to closed-won, covering conversion rates, sales velocity and win/loss analysis.
• Track core metrics and own the dashboards that give the business a single, trusted view of sales performance.
• Work with the CRO's sales leadership team on go-to-market process design, territory and account assignment, and quota management.
• Manage sales-facing HubSpot processes: pipeline stage definitions, deal data quality standards, and day-to-day sales workflow administration.
• Identify and fix bottlenecks in the sales funnel, working with Marketing on lead response times and qualification criteria.
• Support commission and compensation reporting, ensuring bookings data feeds cleanly into commission calculations.
• Partner with the Director of Revenue Operations and the CRM/HubSpot Systems Architect on sales operations strategy and platform changes.

What We're Looking For

Essential

• Proven HubSpot operations experience, ideally at enterprise scale.
• Strong hands-on reporting and data skills, comfortable with SQL, Power BI or similar data manipulation tools, with a track record of building sales ops reporting for every level of the business.
• Strong understanding of how a sales operations function should run, pipeline management, forecasting support, deal validation, reporting cadence.
• Strong data-driven decision-making skills and commercial awareness, with comfort working across Sales, Finance, Marketing and Customer Success.
• Comfortable training and upskilling colleagues on CRM use, not just doing the work themselves.
• Experience operating in a fast-moving, multi-system commercial environment (CRM, CPQ, billing, systems), bringing siloed data together to drive real data insights.
• Uses AI tools confidently in day-to-day work, and actively seeks new ways to apply them to do the job better.

Nice to Have

• Experience managing or mentoring junior sales operations colleagues.
• Exposure to CPQ or billing platforms (for example DealHub or Maxio) alongside HubSpot.
• Experience in a PE-backed or fast-scaling SaaS business.

Working At Bright

We build software that makes working lives easier - and we believe in it. You will never need to apologise for what you sell.

The culture here is collaborative and human. We are not a small company anymore, but it still feels like one - in the best way. People are genuinely looked after, and that is not just something we say.

You get real autonomy here. We are growing fast, investing heavily in AI, and that creates genuine opportunity - for the business and for the people in it.

It's a place where curious people thrive.