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Get help with your product

Which product do you need help with?

Each product has its own help guides and support team. Pick yours to find guides, FAQs and how to get in touch.

Other ways we can help

Service status

Live status of Bright products and services.

Video tutorials

Step-by-step videos for BrightPay’s cloud software.

Remote support

How our team connects to your computer during a support session.

Make a complaint

If something has gone wrong, our complaints process explains what happens next.