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Key benefits of BrightPay

Sixty payrolls in the time it used to take three

Process every unchanged payroll in a single batch.

Client data without the chasing

Clients enter changes through a guided workflow, with a full audit trail.

New starters onboarded over WhatsApp

Oscar, our AI employee onboarding agent, gathers each new employee’s details, bank information and documents in a familiar chat. The completed record arrives in BrightPay for approval, with nothing to re-key.

Self-service for every client and employee

Payslips, P60s and HR documents are delivered automatically to the BrightPay app and web portal, clients get their reports in the client portal, and leave requests and approvals happen there too.

Mistakes caught before they become rework

BrightPay flags NI category changes, minimum wage shortfalls, pension contributions below the minimum and auto-enrolment duties, so issues are fixed before payroll is finalised rather than amended afterwards.

HOW BRIGHTPAY WORKS FOR BUREAUS

Built for the way bureaus actually operate

BrightPay gives bureaus the infrastructure to run payroll for any number of employers, and the tools to offer clients more than the competition can.

Every client, one dashboard

Manage every employer from a single view and see at a glance where each payroll stands. Assign unlimited team members, so work is shared clearly and nothing falls between desks.

More to offer your clients

Give every employer an employee app or web portal, leave management, document sharing and reporting. These are services that set your bureau apart and make you harder to replace.

Reporting that fits your workflow

Build custom reports by employee or department, and export payroll journals straight into the bookkeeping software.

Pricing that grows with you

Pay per employee, banded by company, with every portal and feature included, for any number of employers and up to 300 employees per employer. Choose monthly billing, or annual for a lower overall cost. Taking on a new client never means renegotiating your software.

Bureau statistics report

Visibility into what’s happening across your entire practice: payslips finalised, leavers, starters, RTI submissions and Auto Enrolment activity, all in one place. View it by specific employer, by payroll reference, or across a date range, then email, download, or print directly from BrightPay.

Automated email alerts

Let BrightPay send the reminders for you: payslips ready on the Client Portal, HMRC payments due, and payslips available on the Employee Portal. Clients and employees hear about it as soon as it happens, and your team spends less time chasing.

AI & AUTOMATION

Catch problems before HMRC does

BrightPay applies automation and AI across the payroll process, from data collection to submission, so errors are caught before they become rejections.

Oscar, AI employee onboarding agent

Every new starter is taken from invitation to payroll-ready. Each answer is checked as it arrives, and the employee is asked again if something looks incomplete. The bureau then reviews and approves the record before the employee is added. 84.7% of new employees complete the process entirely themselves, with no call or email to the bureau.

BrightAsk powered by The Payroll Centre

An AI payroll assistant built into BrightPay. Ask a UK payroll question in plain English and get a clear answer in seconds, citing the legislation or HMRC guidance it draws on, without leaving the payroll you’re working on. No sign-up or separate login, and your questions are never used to train external AI models.

AI Payslip Comparator

Employees compare any two of their payslips side by side in the BrightPay app or portal, with a plain explanation of what changed, from gross and net pay to tax, National Insurance or a tax code change. Fewer payslip queries reach your clients, or you.

Right before you run

Coding notices are downloaded for every employer inside BrightPay, so tax codes are current before payroll starts, and every payroll is checked for NI category changes, minimum wage shortfalls and auto-enrolment duties.

Client sign-off before anything is final

Send a payroll approval request in one click, and your client reviews and approves on any device. Every approval is logged with who approved, when and what changed, so any query afterwards is settled by the record, not by memory.

Problems held back, not processed

When you batch finalise, any payslip flagged for attention, such as an auto-enrolment alert, is held back rather than finalised, so it gets a second look first.

KEY OUTCOMES

What bureaus get from BrightPay

4M+

Payslips processed through BrightPay every month

96%

Find BrightPay easy to use

88%

Say BrightPay has made their working life easier

87%

Save time with automation

HMRC-compliant from day one

Hosted on Microsoft Azure

Buy NowBook a Demo Prefer to Talk? Call 0345 241 5030
CUSTOMER STORIES

Bureaus across the UK trust BrightPay

Case study: Bureau-Ready: How MMC Processes Payroll for Hundreds of Clients with BrightPay

I’ve worked in payroll for 35+ years and used many, many different payroll systems; in house, Sage and Iris among them. I’ve just switched to BrightPay for all my bureau payrolls and wish I’d done it years ago! It’s the best system I’ve used, without a doubt. The software is so easy to use, robust and flexible, it’s great.

Clare

Ryefield Accountants

I find the cloud version of BrightPay very user friendly. I use it for clients’ payrolls and I am more than happy with it. I can download monthly payroll journals to Xero at the touch of a button, this saves me a lot of time. It really is a no brainer to use BrightPay cloud.

Howard Sherbourne

Numbers R Us

I have been using BrightPay both for my own company and for clients for nearly nine years. It is the best payroll software out there, very easy to use and with excellent support. I have rarely needed help, but when something has cropped up, support get back within an incredibly short space of time.

Paul Zietsman

Burton Beavon Ltd

CONNECTED SUITE

Better Together

BrightPay connects with other Bright products to give bureaus a complete platform.

BrightPay and BrightCIS

Send gross CIS deductions from BrightCIS straight into BrightPay, where they appear on the P30 and P32.

BrightPay and BrightBooks

Payroll journals flow from BrightPay into BrightBooks, so payroll and bookkeeping stay in line.

Coming soon for bureaus

BrightPay and TimeKeeper

TimeKeeper integrates with BrightPay to send approved hours across at the click of a button. It’s live for single-company payrolls today, with bureau support coming soon.

FEATURE DETAIL

Go Deeper

Everything you need to know about BrightPay for bureaus, from payroll processing and client portals through to auto-enrolment, pensions, RTI and payments.

Buy NowBook a Demo Prefer to Talk? Call 0345 241 5030

One dashboard. Every employer. Total control.

Growing a payroll bureau means managing more clients without adding proportional headcount. BrightPay’s multi-employer dashboard gives you a single view of every client payroll in your practice.

Multi-employer dashboard: every client and every payroll in one view; switch between employers instantly, with no separate logins and no tab-switching.

Unlimited team members: add your whole bureau and assign access by client or role, with no per-user fees and no access limits.

Batch operations: check coding notices, finalise payslips and send RTI submissions for multiple employers at once, so high-volume bureaus move faster without sacrificing accuracy.

RTI submissions to HMRC: send submissions for every employer individually or in batch, straight from BrightPay.

Batch coding notices: search for and download HMRC coding notices directly within BrightPay, so every client’s payroll stays accurate.

Pension integrations: send contribution and enrolment files directly to NEST, The People’s Pension and Smart Pension through API integrations, and create CSV files for any other pension provider.

Payrolling benefits in kind: payroll taxable benefits for every client through BrightPay, alongside P11Ds where needed.

Daily payments and piece rates: pay daily rates and piece-rate work alongside salary and hourly pay.

Accounting integrations: API integration with 8 accounting packages, including BrightBooks, Xero, Sage Business Cloud Accounting, QuickBooks, Zoho Books, ClearBooks and QuickFile. Send the payroll journal straight to your clients’ bookkeeping software, or export a CSV for any other package.

Salary sacrifice, built in: set up salary sacrifice pension arrangements with a preset deduction, and choose whether pension contributions are calculated before or after the sacrifice. Control exactly which pay elements are included in the calculation, including a percentage of basic pay, and let BrightPay add the employer National Insurance saving to the pension contribution automatically.

Import employees in minutes: bring employees across by CSV or FPS file, with no manual re-entry.

Payroll reporting: build reports from over 100 data items, then email, print, export to PDF or save them for later.

Scales with your growth: up to 300 employees per employer at standard pricing.

Secure client access: role-based permissions, two-factor authentication and full audit trails on client requests, across every employer you manage.

CLIENT ENGAGEMENT

Stop chasing payroll data. Let clients send it to you.

Bureaus lose hours every month chasing payroll information by email, phone and spreadsheet. BrightPay’s Payroll Entry Request (PER) workflow ends that: you send a structured digital request, clients submit their data directly, and it flows straight into BrightPay with no re-keying.

Send a Payroll Entry Request: send a structured digital request to any client in seconds, covering new starters, leavers, pay changes and ad hoc adjustments.

Client submits directly: clients fill in a guided digital form; the data flows straight into BrightPay, with no PDFs, no attachments and no manual re-keying.

New starters, onboarded by Oscar: send new starters to Oscar, our AI employee onboarding agent, and their details arrive in BrightPay ready to approve, with nothing to chase or re-key.

Query and clarify in-thread: two-way messaging is built in, so every query and clarification stays inside BrightPay rather than in email threads.

Client portal reports: clients pull a full set of pre-set reports, including payroll summary, P32, year to date, pensions and statutory pay, any time, without calling you; unlimited portal users per employer, at no extra charge.

END-OF-PERIOD APPROVAL

Every payroll, signed off properly. Every time.

Running payroll for clients means carrying professional responsibility for it, and every approval needs an audit trail. BrightPay’s Payroll Approval Request (PAR) workflow sends clients a complete end-of-period pack: reports, a review mechanism and a clear approval step with a full audit trail.

One-click approval request: send a Payroll Approval Request with the reports included automatically.

Approve in the portal: clients review and approve directly in the client portal, with no email required.

Two-way messaging: clients query any line item without leaving BrightPay.

Batch approval requests: send Payroll Approval Requests to multiple clients in one operation, for high-volume bureaus.

Full audit trail: every approval logged with timestamp, user and payroll state.

PAYMENTS & NOTIFICATIONS

Payroll approved. Payments out. Payslips delivered.

Once payroll is approved, BrightPay handles everything that follows: pay employees directly with no BACS bureau relationship, send electronic payslips automatically, and notify employers and employees at every stage.

Modulr integrated payments: direct payments to employees and HMRC, 24/7, 365 days a year, initiated straight after approval and processed within 90 seconds, with no BACS relationship required.

Embedded Payments via Crezco (coming soon for bureaus): approve each pay run in your own banking app and pay staff the same day, with over 40 UK and Irish banks supported. It’s live for single-company payrolls today, with bureau support coming soon.

Electronic payslips: made available automatically to every employee on every run, on the employee self-service portal or mobile app, with no printing or manual distribution.

Employer and employee notifications: clients are notified at each stage of the run, and employees are notified when payroll is processed and payslips are ready.

WIN NEW BUSINESS

Other bureaus offer payroll. You offer more.

BrightPay gives you capabilities you can position as premium services, ready to offer your clients from day one.

Oscar, AI employee onboarding agent: new starter data in under 10 minutes, with no paperwork to chase. Oscar contacts the new starter on WhatsApp, sends a secure link for sensitive details such as bank details, NI number and P45, and reads a P45 or utility bill automatically. There’s no portal login for the employee; the bureau reviews and approves all data, with a full GDPR audit trail.

Employment Verification, with Experian and Equifax: included as standard at no extra cost, so every employee you pay can share verified income and employment data with lenders in seconds. Employers are opted in by default and can opt out at any time. Experian and Equifax are authorised and regulated by the Financial Conduct Authority.

Leave management for your clients’ employees: employees request annual and unpaid leave in the portal or app, client managers approve or decline with one click, and balances update automatically, at no extra overhead to your bureau.

Document management for your clients’ workforce: upload and distribute contracts, policies and notices for any client’s workforce, with employees accessing them in the portal, an email to let them know when a new document is ready, and activity tracking showing who opened what.

SECURITY & COMPLIANCE

Enterprise-grade security. Complete HMRC compliance.

BrightPay runs on Microsoft Azure with UK data residency, bank-grade encryption, two-factor authentication and HMRC compliance built in across every employer you manage.

Microsoft Azure, UK data residency: hosted on enterprise Azure infrastructure, with all payroll data held in the UK.

Bank-grade encryption: data encrypted in transit and at rest, across every environment.

Two-factor authentication: three supported methods (authentication app, text message or email), which owners and administrators can require for every team member.

HMRC compliant: RTI submitted to HMRC and auto-enrolment assessed for every employer.

SWITCHING PLATFORMS

Switching platforms sounds complicated. It doesn’t have to be.

Switching payroll platforms is the decision bureaus put off longest: every client to migrate, every setup to redo, every risk to manage. Our onboarding team supports you through it, from bringing your client book across to your first payroll run on BrightPay.

Dedicated onboarding specialist: assigned to your bureau from day one.

Guided client data migration: we help you bring your whole client book across.

In-house support team: UK payroll experts who work directly with our developers, with no outsourced call centres.

FAQS

Frequently asked questions

Is BrightPay suitable for managing multiple payroll clients?

Yes, BrightPay is suitable for managing multiple payroll clients. It’s designed for multi-client payroll processing for accountants and payroll bureaus.

Can multiple team members work in BrightPay at the same time?

Yes, multiple team members can work in BrightPay at the same time, with real-time multi-user access and controlled, role-based permissions.

Does BrightPay integrate with accounting software?

Yes, BrightPay integrates with accounting software. It has API integration with various accounting packages, including BrightBooks, Xero, Sage, QuickBooks, Zoho Books, ClearBooks and QuickFile, so you can send payroll journals directly. For any other package, export a CSV.

Does BrightPay update automatically when payroll rules change?

Yes, BrightPay updates automatically when payroll rules change, and handles RTI and auto-enrolment. CIS is managed in BrightCIS, which sends deductions straight into BrightPay.

Is BrightPay suitable for high-volume payroll processing?

Yes, BrightPay is suitable for high-volume payroll processing. Batch processing and scalable multi-employer workflows are built for bureau environments.

How is BrightPay priced for bureaus?

BrightPay pricing for bureaus scales by the number of employers and employees, with a free trial; see pricing below.

PRICING

Pricing

BrightPay for bureaus is priced by the number of employers and employees, with a free trial. Use the pricing calculator for an instant quote.

Free trial: full access for your bureau.

Built-in economies of scale: priced on employer and employee count, with monthly or annual billing.

£84.00

/ year + VAT

£7.00/mo billed annually

GET STARTED

Start your free trial

Get full access to BrightPay for bureaus, or book a personalised bureau demo and see how it works for bureaus like yours.

Buy Now Prefer to Talk? Call 0345 241 5030