Referral Programme Terms and Conditions
How the Bright referral programme works: who can refer, the discount and the reward.
Programme overview
When an existing Bright customer (“Referrer”) successfully refers a new customer (“Referee”) through Referral Rock, and the Referee commits to a subscription by contract, the Referrer receives a credit equal to 10% of the Referee’s annual subscription value (which can be applied to their own BrightPay subscription), and the Referee receives a 10% discount on their new subscription.
By participating in this referral programme, both Referrer and Referee consent to Bright collecting, storing, and processing their personal information through our referral platform provider (Referral Rock) in accordance with our Privacy Policy and solely for the administration of this referral programme. This includes sharing contact information necessary to track and fulfil referral rewards.
Eligibility
Referrer Eligibility
Must be an existing Bright customer with an active subscription at the time the referral is made
Must refer the new customer through the official Referral Rock platform
Must only refer individuals who have given permission to be contacted about Bright products and services
Referee eligibility
Must be a new customer who has not previously held a Bright subscription
Cannot be an existing Bright customer with an active contract
Must commit to a qualifying subscription contract (see Contract Requirements below)
Must provide consent to receive communications regarding their referral and Bright services
Contract requirements
Referee must commit to a minimum contract term of one year
Monthly payment plans are available, provided the overall contract term meets the minimum one-year requirement
The Referee is committed to the entirety of the one-year period with no refund available, and must pay applicable subscription fees until the end of the one-year period
Discount details
Referrer Reward: The Referrer receives a credit equal to 10% of the Referee’s first-year annual subscription value (excluding additional modules, add-ons, or third-party products). This credit can be applied to the Referrer’s existing BrightPay subscription. Example: If the Referee signs up for a €1,000 annual subscription, the Referrer receives a €100 credit that is added to their own BrightPay subscription.
Referee Discount: The Referee receives a 10% discount on their base BrightPay subscription price for the duration of their initial contract term in year 1 (excluding additional modules, add-ons, or third-party products). Example: If the Referee signs up for a €1,000 annual BrightPay subscription, they receive €100 off there first year (paying €900).
This referral discount cannot be combined with other Bright promotions or offers.
Credit Terms for Referrers: Credits have no cash value and are non-transferable. Credits must be applied to active Bright subscriptions and cannot be redeemed for cash. Credits do not expire but are forfeited if the Referrer cancels all Bright subscriptions. If the Referee cancels their subscription within the first year, the Referrer’s credit may be revoked (see Cancellations and Refunds below).
Reward activation
Rewards are tracked through the Referral Rock platform and activated only upon verification of the Referee’s signed contract commitment
Contract commitment means a legally binding agreement has been executed by the Referee
Bright reserves the right to verify eligibility, contract commitment, and compliance with these terms before applying discounts or credits
Discounts will typically be applied within one billing cycle after contract verification, but processing times may vary
Referee Discount Application: The Referee’s 10% discount will be applied at the time of purchase by the Bright sales team when processing the order.
Referrer Credit Application: The Referrer’s credit will be calculated and applied 90 days after the Referee’s purchase date. This waiting period allows Bright to verify the Referee’s contract, payment, and compliance with these terms. Credits are applied manually by Bright’s finance team. Referrers will be notified via email once their credit has been applied to their account. If the Referee cancels or requests a refund within the 90-day verification period, the Referrer’s credit will not be issued.
Programme duration
This referral programme remains active until formally suspended or withdrawn by Bright
Bright reserves the right to amend, suspend, or withdraw the referral programme at its sole discretion and without prior notice
Subscription continuation
After the initial contract period, subscriptions automatically continue at standard rates in accordance with Bright’s product terms of service
The 10% referral discount does not continue beyond the initial contract term unless otherwise specified
Acceptable use and conduct
Anti-Spam and Permission Requirements
Referrers must only refer individuals who have expressly consented to be contacted about Bright products and services
Referrers may not: Send unsolicited bulk referrals Harvest email addresses from websites or third-party lists Use purchased, rented, or borrowed contact lists Add contacts to the referral system without their explicit permission Create false identities or misleading information Engage in any form of spam or duplicative messaging
Compliance with Referral Platform Terms
All participants must comply with the Acceptable Use Policy of Referral Rock, our referral platform provider
Violations of the platform’s terms, including but not limited to spam policies, data protection requirements, or prohibited content rules, may result in immediate disqualification from the referral programme and potential account termination
Participants agree to use the referral platform only for legitimate referrals of genuinely interested potential customers
Data protection and privacy
Data Collection and Use
Bright collects the following information through the referral programme: Referrer name, email address, and account information Referee name and contact information provided by the Referrer Referral activity, tracking data, and reward status
This information is used solely to: Administer and track the referral programme Verify eligibility and contract commitment Process and apply referral discounts Communicate with participants about their referral status
Third-Party Data Processing
Bright uses Referral Rock as a third-party service provider to manage this programme
By participating, you consent to your data being processed by Referral Rock in accordance with their privacy practices
Referral Rock’s processing of your data is subject to their terms of service
Your Data Rights
You have the right to: Access your personal data held in connection with the referral programme Request correction of inaccurate information Withdraw from the programme and request deletion of your referral data (subject to our record-keeping obligations) Object to processing for marketing purposes
To exercise these rights, contact us at privacybrightsg.com
Data Retention
Referral programme data will be retained for the duration of your participation and for a reasonable period thereafter as required for tax, legal, and business purposes
International Data Transfers
If you are located in the European Economic Area (EEA) or UK, your data may be transferred to and processed in countries outside the EEA/UK, including the United States where Referral Rock operates
By participating, you consent to these transfers, which are necessary for the performance of the referral programme
General terms & conditions
Non-Transferability
Referral rewards are non-transferable and apply only to the Referrer and Referee involved in each specific referral transaction
Cancellations and Refunds
If the Referee cancels their subscription within the first 90 days, the Referrer will not receive their credit. If the Referee cancels their subscription after the Referrer’s credit has been applied but within the first year of the contract: Bright reserves the right to revoke the Referrer’s credit Any credit already used by the Referrer may be charged back to the Referrer’s account
If the Referee cancels after their initial one-year contract term, the Referrer’s credit is not affected
Since Referees commit to the entirety of the one-year period with no refund available, and must pay applicable subscription fees until the end of the one-year period, standard refunds do not apply. However, if Bright decides at its absolute discretion to issue a refund, Bright reserves the right to revoke the associated referral rewards.
Fraud Prevention
Bright reserves the right to investigate and disqualify referrals that appear fraudulent or in violation of these terms
Self-referrals, referrals of family members living at the same address, or other attempts to manipulate the programme may result in disqualification and forfeiture of rewards
Systematic or repeated violations of the Acceptable Use requirements will result in permanent disqualification from the referral programme and may result in termination of the violator’s Bright subscription
Programme Capacity and Modifications
Bright reserves the right to pause new referral enrolments temporarily if programme participation exceeds operational or financial capacity
We will provide reasonable notice of any programme suspension to active participants
Applicable Product Terms
Bright’s relevant product terms of service also apply to the extent not amended by these Terms and Conditions. Please see: https://brightsg.com/termsandconditions-home/
Limitation of Liability
Bright shall not be liable for any financial loss arising out of the refusal, cancellation, or withdrawal of the referral programme or any failure or inability of a customer to participate in the programme for any reason
Bright is not responsible for technical issues with the Referral Rock platform that may prevent successful referral tracking
Bright is not responsible for any data breaches or security incidents that occur within the Referral Rock platform, though we will cooperate with affected parties in accordance with applicable law
Modifications
Bright reserves the right to modify these terms and conditions at any time
Continued participation in the referral programme following any modifications constitutes acceptance of the updated terms
Material changes to data processing practices will be communicated to active participants via email
Acceptance
By participating in the referral programme, both Referrer and Referee agree to these terms and conditions. If you do not agree to these terms, you should not participate in the referral programme.
For our full Privacy Policy, visit: https://brightsg.com/privacy-notice/