BrightPay Product Updates: Less Admin, More Payroll

Client queries about Auto Enrolment status are part of the job. So is preparing documentation for audits, sending portal access to new employees, and downloading payslips for clients who need offline records. None of these tasks are difficult, but they are repetitive. And when you’re managing payroll for dozens of clients, repetitive adds up quickly.

The issue isn’t that these tasks are complex. It’s that they pull you away from the work that actually needs your expertise. When you’re clicking through individual payslips or reconstructing an employee’s pension history from scattered records, you’re not processing payroll or advising clients, you’re just gathering information that already exists in the system.

As part of BrightPay’s February Updates, we’ve released 6 key updates that tackle these repetitive tasks head-on. Here’s what’s changed and why it matters for your day-to-day work.

When clients need documentation

Auto Enrolment Journey document

When a client asks about their employee’s pension status, or you’re preparing for an audit, you now have a single document that shows the complete picture. The Auto Enrolment Journey document consolidates each employee’s pension lifecycle, from initial assessment through enrolment and every status change, into one clear record.

Instead of hunting through multiple assessments, letters, and status updates to piece together the story, you’ve got it all in one place. This is particularly useful during audit preparation when you need to demonstrate compliance clearly and quickly.

Batch download payslips

You can now download all employee payslips for any pay period in one action from the Client Portal. When clients need offline copies for their records, archiving, or HMRC queries, you’re not clicking through individual payslips anymore. Select the pay period, download the batch, and you’re done.

Combined reports as one PDF

Sending monthly payroll packs to clients or their accountants now means bundling multiple reports into a single PDF document. One email attachment instead of five separate files to manage and send. It’s a small change that saves time every single payroll run.

When dealing with Auto Enrolment at scale

Batch Auto Enrolment letters

Staging dates and re-enrolment windows mean handling Auto Enrolment communications for multiple employees at once. You can now view, email, or download Auto Enrolment letters for multiple employees in bulk, rather than processing them individually. This is especially useful when you’re managing high-volume payrolls or dealing with clients who have large workforces hitting pension thresholds simultaneously.

Auto Enrolment letters in Employee Portal

Employees can now access their Auto Enrolment letters directly through the Employee Portal whenever they need them. The letters are also available in the Client Portal for reference. This means fewer “Can you resend my pension letter?” emails landing in your inbox or your client’s. When employees can help themselves, you handle fewer interruptions.

When onboarding employees to the portal

Batch email portal instructions

Your clients can now send Employee Portal access instructions directly from the Client Portal. Previously, they’d need to contact you to send these invitations from BrightPay. Now they can handle it themselves—sending instructions to multiple employees at once.

This is particularly useful when onboarding new clients or bringing new starters into the system. It puts control in your client’s hands while reducing the back-and-forth requests landing on your desk. The more employees using self-service, the fewer routine queries you need to field.

The practical impact

These updates don’t transform how you work, they just give you back capacity. Fewer context switches when clients ask questions. Fewer clicks when you’re gathering documentation. Less time spent on tasks that don’t require your expertise.

The updates also work together. When employees can access their own Auto Enrolment letters through the portal, and you can get entire workforces onto that portal in one go, you’re building a system that reduces your administrative burden over time.

These features are live now in BrightPay Cloud. You’ll find step-by-step guides in our Help Centre.

This content may have been developed with the assistance of AI tools. Content is reviewed by a member of the Bright team before publication. Guidance on legislation can be obtained from your industry body.