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Watch and learn

BrightPay Cloud UK Tutorials

We’ve put together a series of how-to videos that are designed to help you learn, use and get the most out of BrightPay.

Contact Support

Year End Processes in BrightPay

Watch our Webinar

Watch a recording of our webinar where we discuss the year end processes in BrightPay for 2025/26 and answer the most frequently asked questions.

Getting started

Employees

Paying employees

Employer Focus – Employee Self Service Portal

Employee Focus – Employee Self Service Portal

General

Easy onboarding to BrightPay cloud

Step 1

Transfer your data into BrightPay

In just a few clicks you can transfer your data into BrightPay.

It’s quick and easy – take a look at this short demo.

Step 2

Add your Government Gateway details

Navigate to the settings icon in the top right hand of the screen. Under this you will see "Gateway Credentials" – enter your information here.

If you are using Agent Settings, these can be added through "Agent Settings" in the same location.

Step 3

Invite users to your account

So you can work collaboratively, you have the option to invite users to your BrightPay system.

Watch the video to see how it’s done!

Step 4

Configure employee self-service

Allow employees to use the self-service portal.

We show you how in this video.

FAQs

Onboarding support

Where can I view my expected bill?

Navigate to "My Organisation", click "Billing". Here you can see what you are due to pay and when, and how many employers and employees are on the payroll.

Do I have to add attachment orders again?

No, attachment orders are imported from BrightPay (desktop) to BrightPay’s cloud software.

Will my bank details all come across?

Yes, the employer and employees’ bank details come across from BrightPay (desktop) to BrightPay’s cloud software.

Do I need to set up my payroll journal mapping again?

Some settings of the payroll journals will be imported and some settings will need to be set up again. When you import from BrightPay (desktop) to BrightPay’s cloud software, the basic nominal ledger mapping will be imported including variations. However, you will need to set up any custom mapping again.